Privacy Policy

Introduction

Life Skill Global LLP is committed to protecting the privacy, confidentiality and security of every learner, visitor, subscriber and customer who interacts with our services.

By accessing our website or enrolling in any course, programme or educational service, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Depending on your interaction with our platform, we may collect different categories of information, including but not limited to:

• Full Name
• Email Address
• Mobile Number
• Postal Address (where applicable)
• Date of Birth (if required)
• Payment Information (processed through secure payment gateways)
• Course Enrolment Details
• Assessment Results
• Communication Records
• Device Information
• Browser Information
• IP Address
• Learning Progress
• Website Usage Analytics

We only collect information that is reasonably necessary for providing educational services and improving platform performance.

How We Use Your Information

Information collected from users may be used for the following purposes:

• Course registration and enrolment.
• Identity verification.
• Providing access to the Learning Management System.
• Delivering online classes and educational content.
• Issuing certificates (where applicable).
• Responding to customer support requests.
• Sending important service updates.
• Processing payments securely.
• Improving website functionality and user experience.
• Meeting legal and regulatory obligations.

Cookies Policy

Life Skill Global LLP may use cookies, similar technologies, and browser storage mechanisms to improve website performance, enhance user experience, remember user preferences and analyse website usage.

Cookies help us understand how visitors interact with our website and Learning Management System so that we can improve our educational services.

• Maintain secure login sessions.
• Remember user preferences.
• Improve website performance.
• Analyse visitor traffic and platform usage.
• Enhance learning experience and usability.

Data Storage & Security

We implement reasonable administrative, technical and physical security measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

Security measures may include encrypted communication, restricted access controls, password protection, secure hosting environments and regular monitoring of our systems.

Although we take reasonable precautions, no method of electronic transmission or online storage can be guaranteed to be completely secure. Users are encouraged to maintain the confidentiality of their account credentials.

Sharing of Information

Life Skill Global LLP does not sell, rent or commercially trade personal information collected from learners.

Information may only be shared where reasonably necessary to:

• Process secure online payments.
• Provide technical infrastructure and cloud hosting.
• Deliver educational services through authorised vendors.
• Comply with applicable legal obligations.
• Respond to lawful governmental requests.
• Protect the rights, safety and security of users and the Company.

Any authorised third-party service provider receiving personal information is expected to maintain appropriate confidentiality and security safeguards.

User Rights

Subject to applicable laws, users may have the right to request access to, correction of or deletion of their personal information maintained by Life Skill Global LLP.

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion where legally permissible.
• Withdraw consent where applicable.
• Raise concerns regarding data processing.

Certain information may continue to be retained where required for legal, regulatory, accounting or contractual obligations.

Children's Privacy

Some educational programmes may be designed for learners below the age of eighteen years. Where applicable, enrolment should be completed by a parent or legal guardian or with their knowledge and consent.

Parents or guardians may contact Life Skill Global LLP regarding information associated with a minor learner where permitted by applicable law.

Changes to this Privacy Policy

Life Skill Global LLP may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, business operations or educational services.

The latest version published on our official website shall supersede all previous versions unless otherwise stated.