Shipping & Delivery Policy

This Shipping & Delivery Policy explains how Life Skill Global LLP delivers its educational programmes, digital products, course access, subscriptions and related services.

Overview

Life Skill Global LLP primarily provides digital educational services. Most of our programmes are delivered online through our Learning Management System (LMS), live virtual classes, recorded sessions and downloadable learning resources.

Since our products are primarily digital in nature, traditional physical shipping is generally not applicable unless specifically mentioned for a particular programme or promotional offering.

Digital Delivery

Course access, learning materials, assignments, assessments and certificates (where applicable) are delivered electronically using registered email addresses or the official learning platform.

Course Access

After successful payment verification, learners will receive access to the purchased programme through the registered email address, Learning Management System (LMS) account, or other authorised communication channels.

  • Course login credentials.
  • Learning portal access.
  • Orientation instructions.
  • Course schedules.
  • Learning resources.
  • Important announcements.

Learners are responsible for providing an accurate email address and ensuring that communications from Life Skill Global LLP are not blocked by spam filters.

Delivery Timelines

Digital delivery timelines may vary depending on payment verification, enrolment confirmation, technical processing and programme schedules.

  • Instant delivery for automated digital products (where applicable).
  • Within 24–48 business hours for manually verified enrolments.
  • As per published batch schedule for instructor-led programmes.
  • Certificate delivery after successful completion of programme requirements.
Important

Delivery timelines are estimates and may vary due to bank verification, payment gateway processing, technical maintenance or other operational requirements.

Digital Delivery Method

Life Skill Global LLP delivers educational services through secure digital platforms. Depending on the enrolled programme, learners may receive access using one or more of the following methods.

  • Learning Management System (LMS).
  • Registered email communication.
  • Live virtual classroom links.
  • Student dashboard notifications.
  • Official WhatsApp or SMS updates (where applicable).

Learners should regularly monitor their registered email and official communication channels to avoid missing important course information.

Physical Deliveries (If Applicable)

Although the majority of our services are delivered digitally, certain programmes, promotional campaigns or special learning packages may include physical materials such as printed workbooks, certificates or welcome kits.

Where physical delivery is applicable, dispatch will be made to the address provided by the learner during registration.

  • Printed learning materials.
  • Welcome kits.
  • Certificates (where physical copies are offered).
  • Promotional merchandise.
Address Accuracy

Learners are responsible for providing complete and accurate delivery information. Life Skill Global LLP shall not be responsible for delays or failed deliveries caused by incorrect or incomplete address details supplied by the learner.

Delivery Delays

While every effort is made to ensure timely delivery, unexpected circumstances may occasionally result in delays.

Possible reasons include:

  • Payment verification delays.
  • Technical maintenance.
  • Internet connectivity issues.
  • Cloud platform interruptions.
  • Courier delays (for physical shipments).
  • Natural disasters or force majeure events.
  • Government restrictions or regulatory requirements.

Life Skill Global LLP will make reasonable efforts to inform learners whenever significant delays are expected.

Delivery Confirmation

Digital delivery is considered completed when course access, login credentials, learning materials or programme details have been successfully sent to the learner's registered email address or made available within the official Learning Management System.

For physical deliveries, delivery shall be deemed completed when the shipment is recorded as delivered by the authorised courier or logistics partner.

Support & Assistance

If you experience any difficulty accessing your purchased course, digital resources or other services, please contact our support team with your registered details and payment reference.

Need Help?

Most delivery-related issues can be resolved quickly after verification of your enrolment and payment information.